Frequently Asked Questions
Quick answer to the most common questions
To avail the offer on Jo App application, you need to follow the following steps:
On your home screen, you can swipe across the categories panel and then swipe down to go through the list of offers posted by different retailers, after comparing the offers and a nearby location you can choose an option that suits you the best. This is how you can effectively search for Jo App.
No, all you need to do is tap on “Fix Deal?” you have to then visit the store and make payment there. We don't charge anything on a deal, it's completely between the business and the customer.
All you need is an Android device with version 4.1 and or an iOS device with version 9.1 and above.
Once you come across the offer that suits you, you can always tap on that screen and view the offer summary and location of the retailer with contact details.
All you need to carry is your phone. Once you fix any deal the particular retailer receives all your details in the form of a notification. You can simply Carry your phone as your identity if and when required.
For multiple offers there are multiple deals under the same store name, You can fix a deal that you like and avail the benefits at the store.
No, you can’t do that as you have to personally visit the store and the deal fixed by you is only applicable to your transaction.
No, as each account is linked to a unique mobile no.
In case of any query, suggestion or feedback you can always write down to us at firstname.lastname@example.org , we’ll get back to you as soon as possible.
To associate with Jo App Partner you need to follow the given steps
We do not have any such feature as of now.
Partners do have separate ID and password for Jo partner app; we’ll soon be providing a separate portal for handling and updating the Offers from partner’s end.
To update the offers on daily basis all you need to do is
You can directly call on our customer care number or write to us; we will get back to you with a proper response.
When a customer will fix any deal for your store, you’ll get a notification in which you can find the customer’s details. Further identity can be verified when the customer visits the store.
To set up an appointment feature you need to follow the given step
Yes, you get the option to edit the existing deal. Simply click on the deal that you wish to edit, there is an edit icon given in front of all the attributes. Edit options and save the changes.
No, we only charge you with an annual fee and you are free to use all the exciting services and updates for the entire year.
No, we do not charge any percentage of deal or any other charges. Only an annual fee is what we charge.