FAQ

Jo App Users
Jo App Partners

How to avail an offer using Jo App Mobile Application?

To avail the offer on Jo App application, you need to follow the following steps:

  • Download Jo App Application on your android or ios device.
  • Launch the application and register yourself following the given instructions.
  • You will receive a one time password which is to be entered in the allocated space.
  • Navigate to multiple categories and thousands of associated offers from your local vendors.
  • Tap on fix deal to confirm the deal and visit the store to enjoy the benefit.

How to make an effective search on Jo App for an offer?

On your home screen, you can swipe across the categories panel and then swipe down to go through the list of offers posted by different retailers, after comparing the offers and a nearby location you can choose an option that suits you the best. This is how you can effectively search for Jo App.

Is the transaction made using Jo App, online? Do I need to make online payment for that?

No, all you need to do is tap on “Fix Deal?” you have to then visit the store and make payment there. We don't charge anything on a deal, it's completely between the business and the customer.

What are the minimum requirements to run this app?

All you need is an Android device with version 4.1 and or an iOS device with version 9.1 and above.

I can find many attractive offers from many retailers but I don’t know how to communicate with them?

Once you come across the offer that suits you, you can always tap on that screen and view the offer summary and location of the retailer with contact details.

Do I need to carry something along with me to the store?

All you need to carry is your phone. Once you fix any deal the particular retailer receives all your details in the form of a notification. You can simply Carry your phone as your identity if and when required.

How can I fix multiple Offers at the same store for different products?

For multiple offers there are multiple deals under the same store name, You can fix a deal that you like and avail the benefits at the store.

Can I fix a deal for my friend at a store?

No, you can’t do that as you have to personally visit the store and the deal fixed by you is only applicable to your transaction.

Can I have multiple accounts?

No, as each account is linked to a unique mobile no.

How can I give any feedback?

In case of any query, suggestion or feedback you can always write down to us at support@joappdeals.com , we’ll get back to you as soon as possible.

Call Us +44 - 01689 879 070

Email Us support@joappdeals.com